The refund amount credited to WC SHOP are from the following payment channels:
- Cash-On-Delivery (COD)
- Other Payment Channels: Online Banking, Remittance/Payment Centers, Over-The-Counter
The refund will be credited to your Account within 24-48 hours (for regular refunds) or 3 – 5 business days (for partial refunds) upon receiving a notification for approval.
Standard Return Policy
With our simple returns process, you can shop online worry-free.
If something doesn’t work out, you can send most items back within 5 hours of delivery.*
- Start the return process within 5 hours of receiving your item.
- Product must be in new or unused condition, with all original product inserts and accessories.
- We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We will not refund if the cases are; item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
- Ship the product as soon as possible so it arrives at our facility within 2-3 days of receipt of the item.
- We inspect all returned items and will refund you based on the condition of the item.
How to Return an Item:
Fill out the following details to return an item:
Items to be returned:
Reason of returning the item:
Date of Purchase:
Defective Product and Returns Due to Our Error:
If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
- Sending you replacement parts or accessories
- Replacing the product or
- Issue a refund**
- And we’ll also cover the cost of any return shipping